Preview Tech LLC PRIVACY POLICY and part of Terms of Service
Effective Date: May 15, 2025
To give you the best support, we collect personal information from you along the way.
This Privacy Policy (“Policy”) describes how Preview Tech LLC, (“MyCoachIs.app,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes your personal information when you use our Services (use of our Site, Mobile App, and other interactions you may have with us). This includes your choices and rights regarding your personal information. This Policy forms a part of Terms of Service and terms used but not defined in this policy are defined in the Terms of Service (another great read).
First things first, you have to be at least 18 years old to use MyCoachIs.app. Do not use these Services if you are under the age of 18. Our Services are not designed nor otherwise intended for children or anyone under 18.
We implement technical measures to prevent individuals under 18 years of age from creating an account or otherwise using our Services. If we become aware that an individual under 18 may have provided us with personal information, we will investigate and if applicable, take steps to remove the data and delete that individual’s account.
What’s New in this Version
This Policy updates our previous version (dated 5/15/254) with a user friendly format, streamlining how our users can exercise their privacy rights, and updates to the information we collect and use.
Quick Links to Information about Your Privacy
While our Policy might be comprehensive, we hope you do read it.
What information does MyCoachIs.app collect? MyCoachIs.app collects information from you directly when you create an account, use our Services, and through third parties.
How does MyCoachIs.app use the information it collects? MyCoachIs.app uses your information to provide you with our Services, show you relevant ads and content, and improve the quality of our Services.
Does MyCoachIs.app sell my information? While MyCoachIs.app does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
How does MyCoachIs.app share my information? MyCoachIs.app shares your information with service providers, business partners, and other third parties to provide you with our Services. We also share your information with marketing and advertising partners to show you relevant content and advertising.
Does MyCoachIs.app permit users to choose whether they receive personalized ads and marketing content? Yes, MyCoachIs.app provides users with the ability to decide whether they want to receive personalized ads or have their information shared for that purpose. section.
Personal Information We Collect
We may collect personal information directly from you, automatically through your use of the Services, and from third-parties.
Personal Information We Collect Directly from You
Account and Profile Information. This includes your name, email address, general location information (country/zip code), profile image or photo (if you choose to provide one), username and password, date of birth, and sex.
Food and Activity Diary Data. Certain features of our Services allow you to voluntarily share information about your dietary habits and activities you engage in. This includes your:
Dietary habits;
Food, drink, and medications you consume (including as submitted via voice logging) and purchase (via our grocery integrations);
Calorie count;
Dietary restrictions;
Fitness level, activity, and goals (e.g. weekly goals or habits like eat more protein);
Lifestyle information (e.g., sleeping data);
Body measurements (e.g., height, weight, and BMI);
Information related to any physiological conditions;
Progress photos you may choose to provide; and
Other information you might choose to submit in the notes (e.g. observations and reflections about your progress and mindset).
Food and Activity Diary Data may include sensitive personal information when the information indicates or allows someone to infer a health condition.
Communications with MyCoachIs.app. This includes your: email address, name, and any other content provided when you communicate with us, including exchanges with our personnel and Support Center chatbot.
Communications posted on social media pages, community forums, and online discussion groups. This includes posted content and related contact information you provide when interacting with our social media pages, online discussion groups, or public-facing community forums sponsored by or affiliated with MyCoachIs.app.
Information you exchange with other MyCoachIs.app users. We may receive the personal information you exchange with other MyCoachIs.app users (like your name, email address, diary entries, photos, fitness goals, and achievements) through our user messaging channel via the “Friends“’ tab.
Research and Survey information. This may include information you provide if you participate in research and surveys, such as contact information, feedback, and other information you choose to provide.
Events and Registration Details. This may include information related to your participation in our events (if any) as may be collected when you register for such events. For example, if you register for or attend an event that we host or sponsor, we will collect information related to your registration for and participation in such event.
Preferences and Other Requests. This may include information about your preferences, including communication preferences, preferences related to your use of the Services, and any other preferences or requests you provide when interacting with us.
Payment information. If you pay for a Premium Subscription through our website, you may be asked to provide payment information. This information is not directly collected or stored by MyCoachIs.app but instead, is collected by a third party payment platform MyCoachIs.app uses to facilitate the transaction.
Personal Information We Collect Automatically
MyCoachIs.app may collect Usage and Device Data. This may include details about your browser, operating system, or device (such as your cookie identifiers, internet protocol (IP) address, mobile advertising identifier, and other unique identifiers), internet service provider, mobile carrier, general location information (including inferred location based off of your IP address), actions that you take while using the Services, information about how you interact with the Services, including the frequency and duration of your activities, information about the links you click, and other information about how you use the Services.
MyCoachIs.app may collect information, such as usage and device data, from you automatically through cookies and other tracking technologies (collectively, “Cookies”) we use to enhance your experience when you use our Services.
We use Cookies for a variety of purposes, including to make our site work, ensure security, and prevent fraud (Required Cookies); to provide enhanced functionality and analyze usage to improve our website (Functional Cookies); and to provide you with personalized content and advertisements (Targeted Advertising Cookies).
What are Cookies? “Cookies” are small text files that are placed on your device when you visit certain websites. Like many other online service providers, we (and our third-party service providers and partners) use cookies and other similar technologies (e.g., pixels, web beacons, local storage objects, log files, software development kits, etc.) on the Services for various purposes. We collect information through cookies through those we set directly (“First-Party Cookies”) and those set by third parties (“Third-Party Cookies”).
Managing your Cookie Preferences. Depending on the country where you reside, you have choices with respect to Cookies. For example, by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some of our Service’s features may not work properly.
Personal Information We Receive From Third Parties
We may receive information about you from other sources, such as through third party connected health devices, service providers, research partners, marketing and advertising partners, and social media platforms.
Service providers. Our service providers may provide us with your information to enrich our Services. For example, we may collect information about how you use our Services to improve our user experience and ensure the security of our Services. We also use service providers to help us communicate with you when you have questions or information requests.
Research partners. We may collect information for research purposes and surveys we conduct. This may include demographic information, health and fitness goals, and input regarding the use of our Services.
Marketing and advertising companies. This includes third parties who may disclose information about your interests, demographic information, and information about the marketing and advertisements you have seen or clicked on.
Business partners. We may partner with other businesses to offer the Services. We may receive your personal information from those business partners as necessary or appropriate for the purposes listed in this Policy.
Information provided by other MyCoachIs.app users. We may receive personal information about you provided by other MyCoachIs.app users (like shared content, photos, or achievements) through the messaging channel via the “Friends” tab.
Social media platforms. You may choose to log in to the Services through certain social media platforms. When you connect to the Services using your social media account, we may collect or receive personal information about you that you have provided to that social media platform, such as your name, email address, profile picture, friends list, and other similar information available on your profile.
Information Collected from Connected Health Device Data. Certain connected devices, such as heart rate monitors, Continuous Glucose Monitoring devices, activity trackers, exercise equipment, scales, and/or wearables, that integrate with the Services, may allow us to collect Food and Activity Diary Data with your permission.
With your permission, we may also collect relevant data from your device’s health and fitness repository, such as Apple’s HealthKit or Android’s Google Health Connect.
The information you provide to HealthKit is then governed by the Apple Terms and Conditions and Privacy Policy. The unique information you choose to send from HealthKit is not used by MyCoachIs.app for marketing and advertising or transferred by MyCoachIs.app to third parties for marketing and advertising.
The information you provide to Google Health Connect is then governed by the Android Terms and Conditions and Privacy Policy. The unique information you choose to send from Google Health Connect is not used by MyCoachIs.app for marketing and advertising or transferred by MyCoachIs.app to third parties for marketing and advertising.
The information you provide to Samsung Health is then governed by the Android Terms and Conditions and Privacy Policy. The unique information you choose to send from Samsung Health is not used by MyCoachIs.app for marketing and advertising or transferred by MyCoachIs.app to third parties for marketing and advertising.
Aggregated, Deidentified, or Anonymized Information
Please note that we may aggregate, de-identify, or anonymize information so that it will no longer be considered personal information under applicable law. We may use and disclose de-identified information for purposes consistent with those described in this Policy or as otherwise permitted by applicable law.
How We Use Personal Information
Provide our Services. We use your personal information in connection with the provision, administration, and management of the Services, including managing your account, providing troubleshooting and technical support, and otherwise running our day-to-day operations.
Communicate with You. We use your personal information to communicate with you, including responding to your questions and requests. We may also use your personal information to send you communications to request information, seek your feedback, or provide you with administrative information, such as changes to our terms, conditions, and policies.
Respond to your Requests to Exercise your Rights. We use your personal information to respond to your requests to exercise your rights over your personal information.
Send You Promotional and Marketing Materials. We use your personal information to send you newsletters and other promotional communications, including information about MyCoachIs.app’s new offerings, features, offers, events, webinars, and other information.
Targeted Advertising and Cross-Device Tracking.
Targeted Advertising. We engage in targeted advertising. This means that you may see advertisements that are targeted and personalized to you on the Services and/or you may see advertisements for MyCoachIs.app on third-party services based on information that we have collected from and about you.
We and our third-party partners may use Tracking Technologies to collect certain information, including your device’s IP address, online identifiers (e.g., cookie ID, mobile advertising ID, etc.), and activity information for such purposes. For example, our partners may use the fact that you visited our website to deliver advertisements to you on non-MyCoachIs.app websites or they may use the fact that you used our mobile app to deliver advertisements to you in other mobile apps. Additionally, we and our partners may use the information collected to determine whether our interest-based advertising activities resulted in you engaging in other activities on the Services, receiving and interacting with our advertisements, or otherwise engaging with us.
Cross-Device Tracking. We and our third-party partners may use the information we collect to help us identify other devices that you use (e.g., a mobile phone, tablet, computer, etc.). This means that your online behavior on your current browser or device and your device’s location may be combined with information collected from your other browsers or devices. Upon making an inference that a device is in use by you, our partners may use this information to deliver an advertisement on the device, to limit the number of times you see an advertisement across your devices, and to help measure the effectiveness of our campaigns across devices.
Analyze usage of our Services, Ad Performance, and Research
Analyze performance of ads. We engage third-party analytics providers to help us analyze traffic to evaluate usage of the Services and to understand the performance of our advertisements. These third parties may use Tracking Technologies on the Services to collect information for such purposes.
For example, we use Google Analytics, a web analytics tool that may set cookies in your web browser, to help us understand how users engage with the Services. To learn more about Google Analytics’ privacy practices, please click here. If you reside in a country which allows it to disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-on, which is available here.
Research. We use your personal information to administer surveys and questionnaires that help us better understand how MyCoachIs.app users access and use the Services and for other research and analytics purposes, including to measure the effectiveness of the Services and the effectiveness of our marketing and advertising efforts.
Enhance and Personalize our Services. We use your personal information to improve and enhance our Services, including through the use of various technologies (e.g., business intelligence tools, machine learning systems, and artificial intelligence), personalize content and features to your interests and goals (e.g., providing suggestions, reporting and analytics, meal plans, and recommendations), and test out new features and updates to our Services.
Plan and Manage Events. We use your personal information to assist with event planning activities, such as event registration and attendance and connecting you with other event attendees. We may also use your personal information to facilitate special events, sweepstakes, contests, and promotions, which have their own specific participation rules.
Maintain Security and Protect Rights. We use your personal information to help monitor and maintain the security of the Services and our business operations. Additionally, we use your personal information to prevent and detect fraud, unauthorized activities and access, and other misuse of the Services to protect you, our business, and others from unauthorized transactions and other unlawful or unsafe activity.
Satisfy Our Legal Obligations. We use your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
Manage pre-litigation or litigation matters. We use your personal information to defend our rights and interests in the event of pre-litigation or litigation.
Carry Out Internal Operations. We use your personal information to conduct financial, tax, and accounting audits and assessments of our operations, including our privacy, security, and financial controls. We also use your personal information to administer our business, accounting, compliance, recordkeeping, and legal functions and for related risk and compliance purposes. We may also use your personal information to help maintain appropriate business records and enforce our policies and procedures.
Carry Out Sales and Business Transactions. We may use your personal information in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, acquisition, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
How We Disclose Personal Information
We disclose personal information to the categories of recipients described below:
Our Business Partners. We may partner with other businesses to offer the Services and disclose your personal information to those business partners as necessary or appropriate for the purposes listed in this Policy.
Our Service Providers. We may disclose your personal information to third parties that provide business, professional, or technical support services to us and/or perform functions on our behalf to provide the Services. The services provided by these parties may include IT and website hosting, payment processing, market research, customer support (including our Support Center chatbot virtual agent), data storage, data analytics, auditing, and consulting and legal services.
Other MyCoachIs.app Users. We may disclose your personal information to other MyCoachIs.app users in the context of specific features that are social in nature as part of the Services. For example, we will display any personal information that you post or make available using the Services’ public-facing or interactive features, community forums, or discussion blogs. Please review your Settings to make sure you understand what information is being shared with your “Friends.”
Our Marketing and Advertising Partners. We may disclose your personal information, including device and browser information and activity and usage information, to our marketing and advertising partners, including social media platforms, third-party advertising networks, and other parties that assist us in serving, measuring the performance of, and optimizing our advertising campaigns.
Our Analytics Providers. We may disclose your personal information, including device and browser information and activity and usage information, to parties that assist us in performing analytics and help us measure the effectiveness of the Services and our online and offline marketing and advertising efforts.
Our Research Partners. We may disclose your personal information to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
Relevant Third Parties in Connection with Business Transactions or Reorganizations. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer your personal information to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction, such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.
Law Enforcement and Regulatory Authorities. We may disclose your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
Other Parties. We may disclose your personal information to other parties at your direction or with your consent or as it may be justified under applicable law. If you are the winner of a sweepstakes or other contest, we may disclose your personal information to anyone who is entitled to request a winner’s list. Finally, we can disclose your personal information to other parties as necessary or appropriate to: (i) comply with applicable law; (ii) protect the Services, our rights and property, or the rights, property, privacy, or safety of others; (iii) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, or misuse of the Services; (iv) enforce, detect, investigate, and take action in response to violations of the MyCoachIs.app Terms; and/or (v) allow us to pursue available remedies or limit damages that we may sustain.
Managing your Marketing and Personalized Advertising Preferences
You have the ability to manage your MyCoachIs.app account and your preferences as described below.
Marketing Communications
We may send you periodic marketing and promotional emails or other similar communications, and we will obtain your consent to do so, where required by law. If you no longer wish to receive marketing and promotional communications from us, you may:
Change your email preferences in your account settings; or
Unsubscribe from these communications by following the “unsubscribe” instructions included in those communications.
Cookie Preferences
Depending on the country where you reside, you have choices with respect to cookies. For example, by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some of the Services' features may not work properly. You can manage your cookie preferences. These preferences are reflected at a browser level - if you use more than one browser you will need to choose your preferences (e.g., opt out) in each browser. If you use the same browser on multiple devices, you will also need to choose your preferences on each device.
Personalized Advertising Preferences
We engage in targeted advertising. This means that you may see advertisements that are targeted and personalized to you on the Services and/or you may see advertisements for MyCoachIs.app on third-party services based on information that we have collected from and about you. If you’d like to consent, opt-in, or opt out of such advertising,
On your browser by adjusting your cookie preferences (for example, in certain jurisdictions, opting out of Targeted Advertising Cookies).
Through our app by visiting the personalization settings within the Privacy Center tab under the “More” menu.
These preferences are currently reflected at a browser or device level - if you use more than one browser you will need to choose your preferences (e.g., opt out) in each browser. If you use multiple devices, you will also need to choose your preferences on each device (for example, opting out both at the Cookie Preferences link and in the App).
Managing Your Targeting Advertising Preferences through Third Parties.
Some web browsers, websites/platforms, and mobile devices allow you to exercise certain choices with respect to targeted advertising. You can learn more about ad-serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can adjust the settings on your mobile device to limit the use of your information for advertising, for example by deleting or resetting your advertiser ID on your Android device or limiting ad tracking on your Apple device.
International Transfers of Personal Information
MyCoachIs.app is headquartered in the United States and has service providers in the United States and throughout the world. As a result, your personal information may be transferred to the United States and other countries or regions with data protection and privacy laws that differ from those in your country of residence.
When we transfer your personal information outside of your country of residence, we do so in accordance with applicable law and take appropriate steps to ensure your information is protected. However, please note that while outside of the jurisdiction in which you reside, your personal information will be subject to applicable local laws, which might permit foreign governments, courts, law enforcement, or regulatory agencies to access your information in certain circumstances.
By using the Services and/or sharing your personal information with MyCoachIs.app, you are informed that your personal information may be transferred to countries outside of your country of residence.
User-Generated Content
We may offer public-facing interactive features, community forums, or discussion blogs on the Services that enable you to share information (e.g. your achievements, reviews, testimonials, etc.). Any information you post to any public-facing section of the Services may be publicly viewable. By posting to such interactive features you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit through such features, whether or not it contains your personal information.
How We Protect Your Information
We maintain reasonable technical, organizational, and administrative safeguards designed to protect the personal information under our control from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no information security measures can guarantee security.
How We Retain Your Information
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy (including to satisfy our legal or reporting requirements), unless a longer retention period is required or allowed under law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purposes for which we use the personal information; whether we can achieve the purposes through other means; and the applicable legal requirements.
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
Contact Us
If you have any questions or concerns regarding this Policy or our privacy practices, you may contact us at [email protected]
Your Privacy Rights
Depending on where you live, the laws of your country, state, or province may have certain privacy rights over how your personal information is collected, stored, used and shared, including:
Right to Access and Data Portability. The right to confirm whether we are processing your personal information, who we share it with, and to access or obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
Right to Deletion. The right to request that we delete your personal information (subject to certain exceptions prescribed by applicable law).
Right to Correction. The right to request that we correct inaccuracies in your personal information, taking into account the nature of the information and purpose(s) for which we are processing it.
Right to limit or opt-out of certain types of processing. This includes:
the “sale” of your personal information. Please note that while MyCoachIs.app does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
the processing of your personal information for “profiling” and “targeted advertising” purposes; and
certain forms of “profiling” (in each case, as these terms are defined in applicable law).
Right to opt-in to processing of sensitive information. Some states offer its residents the right to opt-in to the use of sensitive information. In this scenario, this means we cannot use sensitive information (outside of the provision of our Services) without your consent.
Right against discrimination. We will not discriminate against you if you decide to exercise your legal rights.
Right to appeal decisions. You may have a right to appeal a decision on a privacy rights request. To appeal such a decision, please submit your request to [email protected] with “APPEAL” included in the subject line.
How do I exercise my rights? You can exercise your privacy rights by contacting us at [email protected] and selecting the country/region in which you reside along with the privacy rights you wish to exercise.
How do I submit a request through an authorized representative? Where legally permitted, you may submit requests through an authorized agent or representative at [email protected] To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.
Questions. You can also contact our Data Protection Officer [email protected] if you have any inquiries or complaints regarding our processing of your personal information.
Additional Information for Certain Jurisdictions
Residents of certain jurisdictions have additional rights under applicable laws, including residents of certain states within the United States (e.g., California and Washington), the European Economic Area (EEA), Switzerland, and United Kingdom (UK); Canada, Brazil, and South Korea).
United States of America - California
California Shine the Light. Residents of the State of California have the right to request information from MyCoachIs.app regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes. To make such a request, please contact us at [email protected]
California Consumer Privacy Act. The California Consumer Privacy Act (“CCPA“) (as amended by the California Privacy Rights Act) provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,“ as well as the right to know/access, delete, and limit sharing of Personal Information. “Personal Information“ means “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.“ Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., it is made available by a government entity) or covered by a specific federal privacy law.
Right to notice at collection regarding the categories of Personal Information collected
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used.
Right to know about personal information collected, disclosed, shared or sold. You have the right to request that we disclose to you the personal information we collect, use, disclose, share, or sell.
Right to know/access information. You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it.
Right to request deletion of information. You have the right to request in certain circumstances that we delete any personal information that we have collected directly from you.
Right to information regarding participation in data sharing for financial incentives. You have the right to be free from discrimination based on your exercise of your CCPA rights. We may run promotions from time to time wherein we incentivize a consumer to share certain pieces of information with us. Participation in these incentives is voluntary, and you may opt out of the data sharing at any time.
Right to Opt Out of sale of Personal Information to third parties. While MyCoachIs.app does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Right to Opt Out of Sharing Personal Information for Cross-Contextual Behavioral Advertising. You have the right to opt out of sharing your personal information with third parties that generate a profile about you for marketing purposes.
You have the Right to Restrict Use of Sensitive Personal Information. You have the right to request that we restrict our use of certain pieces of personal information that are considered sensitive under California law—such as information about your race, ethnicity, religion, and philosophical beliefs, financial information to the extent such would enable access to your account, biometric information, and health information.
Right to Correct/Rectify Inaccurate Information. You have the right to correct inaccurate personal information that we hold about you under certain circumstances. We may need to verify the validity and scope of the request as well as the scope and purpose of maintaining it.
Right to Non-Discrimination. You have the right to be free from discrimination based on your exercise of your CCPA rights. We may run promotions from time to time wherein we incentivize a consumer to share certain pieces of information with us. Participation in these incentives is voluntary, and we will provide more information when we ask you to participate.
United States of America - Washington
The Washington My Health My Data Act requires certain disclosures to Washington residents regarding the use of “consumer health data.” This Washington Consumer Health Data Privacy Policy (“Policy”) supplements the information in the MyCoachIs.app. It applies solely to Washington consumers who interact with us in an individual or household capacity and applies only to personal information defined as “consumer health data” under the Washington My Health My Data Act. Capitalized terms that are not defined here have the same meaning as in the MyCoachIs.app Privacy Policy. This Policy describes what consumer health data we collect, how we collect and use it, who we disclose it to and why, and the choices you may have regarding our use or disclosure of your consumer health data.
Categories of Consumer Health Data We Collect
We may collect or receive the categories of consumer health data listed below.
Health and wellness information submitted as part of your account or;
Survey and questionnaire responses you submit (if you choose to participate with our research), including, but not limited to information about your demographics and health (such as conditions, diagnoses, medications, or other similar information), if you choose to share such information
Fitness and Wellness Data:
Dietary habits and dietary restrictions;
Fitness activity, fitness goals, and fitness level;
Lifestyle information, such as sleep habits and life events;
Body measurements (e.g., height and weight), Body Mass Index, calorie count, heart rate, and other measurements related to physiological condition;
Health data from third-party applications and wearable devices that you may connect with your MyCoachIs.app account and subject to the permissions you may set on those third-party applications and wearable devices ("Connected Health Device Data"), including, without limitation:
Heart rate, and physical activity information;
Information about the types of physical activities you engage in, and the duration of your physical activity;
Sleep activity information and sleep trends;
Glucose information;
Other Information about your activity as may be collected from your wearable device and applications (if connected) or self reported;
Profile Information that includes health data: such as demographic information, age, gender, image or photo, etc. from your MyCoachIs.app account profile, which we may combine with any personal information or other data we have collected; and
Other similar information, as may be requested by us that is specific to the relevant products or Services you engage with.
2. Categories of Sources From Which We Collect Consumer Health Data
We may obtain consumer health data from different sources, as described in the Information We Collect About You section of the MyCoachIs.app Privacy Policy. With respect to consumer health data, we collect that from the following sources:
Provided directly by you;
Collected from a device associated with you or a third-party application you have authorized to share information with us;
Collected from your interactions with our apps, Services, platforms, etc.;
Received from third parties such as other MyCoachIs.app users, business partners, customers, marketing and advertising partners, analytics providers, operating systems, social media platforms, public databases, and service providers.
3. Purposes for Collecting Your Consumer Health Data
We may collect and use consumer health data for one or more of the following purposes:
Provide, administer, personalize, manage, develop, improve, repair, and maintain our products and Services;
Communicate with you, including to respond to your questions and requests, to request feedback from you, and to send you administrative information about your account such as information regarding the products and Services you use and the changes to our terms, conditions, and policies.
Ask you to complete surveys and questionnaires and help us better understand how MyCoachIs.app users access and use the Services and for other research and analytics purposes; Combine the information collected, including from third-party applications and services, with other information about you or the MyCoachIs.app community;
When we have your consent, such as pursuant to your participation in a study, research, or other program;
De-identify, tokenize, or aggregate your information (or otherwise render the information so you are not reasonably identifiable), or to create or derive datasets, as part of the Services and for other purposes consistent with the purposes for which the information was collected and MyCoachIs.app’s mission;
Personalize, advertise, and market our products and services to you, including the Services;
Generate inferences about you, such as your interests or preferences; and
Comply with our legal obligations and internal policies.
4. Sharing of Consumer Health Data
a. Categories of Consumer Health Data that is Shared
We may share each of the categories of consumer health data described above. In particular, we may share personal data, including consumer health data, with your consent, to complete transactions or provide products or services you have requested, and for the purposes described in this Policy.
b. Categories of Third Parties with Whom Consumer Health Data is Shared
We may share consumer health data with business partners such as those providing advertising and technology services, governmental agencies and legal bodies, and purchasers of or successors to our business or assets.
5. Your Washington Consumer Health Data Rights
Washington residents have the right to (1) request access to their consumer health data; (2) confirm whether we have disclosed or sold their consumer health data; (3) delete their consumer health data; or (4) withdraw their consent or authorization relating to such data.
6. How To Submit an Appeal
To appeal our decision on your Washington Consumer Health Data Rights request, you may contact us by using the contact information listed below or emailing us at [email protected]. In submitting your appeal, please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately review and address it. We will respond in accordance with applicable law.
European Economic Area (EEA), Switzerland, and United Kingdom (UK) Residents
Data controller Information. For the purposes of applicable data protection laws, Preview Tech LLC is the controller of the personal information you provide us.
How to contact Preview Tech LLC
Postal mail: 1098 Ann Arbor Rd W ste 121, Plymouth MI 48170.
Email at [email protected].
If you wish to raise a question or otherwise exercise your rights in respect of your personal information, you may do so by email to at [email protected].
Data Protection Officer. If you have otherwise questions regarding Preview Tech LLC privacy practices, you may contact our Data Protection Officer by e-mail at [email protected].
Your rights: You have the right to:
Request access to your personal information, which enables you to receive a copy of the personal information we hold about you.
Request correction or rectification of the personal information we hold about you, which enables you to correct inaccurate or incomplete personal information about you.
Request to erase or delete your personal information that we hold. There may be certain circumstances that prevent us from fully deleting your information at the time of the request due to legal or regulatory reasons. If this is the case, we will advise of these circumstances in response to your request.
Request to limit or object to processing your personal information where we (or a third party) have a legitimate interest or where we are processing your personal information for direct marketing purposes or using automated processes. In some cases, we will not be able to comply with your request if we have compelling legitimate grounds for the continued processing which override your interests, or for the establishment, exercise, or defence of legal claims.
Request to transfer your data in a portable format. You can ask us to provide you or a third party with your personal information in a portable (machine readable) format where we have collected your consent or otherwise perform obligations due to a contractual necessity.
Right to object to marketing. You may object at any time to your personal information being processed for direct marketing including profiling.
Withdrawal of consent. You may withdraw your consent at any time to any processing of personal information based on your consent, where applicable, without compromising the lawfulness of the processing based on consent carried out prior to such withdrawal.
Digital legacy (only if you are a French resident). If you are located in France, you have the right to set out instructions (general or specific) about what happens to your personal information after your death.
Please contact us at [email protected] if you wish to exercise any of your rights. You can also contact us through our EEA Representative or DPO if you have any questions or complaints regarding the processing of your personal information.
How to exercise your rights
To submit a request, please contact us at [email protected]. You can also contact our Data Protection Officer or EEA Representative if you have any inquiries or complaints regarding our processing of your personal information. In order to protect your privacy and confirm that you are entitled to exercise the above-listed rights, we may need to request specific information from you to help us confirm your identity. Where applicable, we will use the requested information for verification purposes only and only in the event of reasonable doubts concerning your identity.
How to lodge a complaint
If you consider that the processing of your personal information violates applicable data protection laws, you also have the right to lodge a complaint about our processing of your personal information or our handling of your rights request with the appropriate data protection regulator, i.e. the data protection regulator located where you reside, at your place of work or at the place of the alleged infringement (see the links below).
EU Data Protection Authorities
Swiss Data Protection Authority (Federal Data Protection and Information Commissioner)
UK Data Protection Authority (Information Commissioner’s Office)
Lawful Bases for Processing Personal Information. Applicable data protection laws require us to set out the lawful basis that we rely on to collect and process personal information.
Information Retention. We will retain your personal information for as long as is necessary for the purposes set out in this Policy, including to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law or court orders), resolve disputes, and enforce our legal agreements and policies.
International Transfers of Personal Information. Your personal information may be transferred to countries outside of the EEA, Switzerland, and the UK, including the United States to companies that are not certified under the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework. We have put in place adequate measures, and where necessary, we have implemented additional contractual, organizational and technical measures to protect your personal information. You can obtain a copy of these measures by contacting our DPO or EEA Representative.
To submit a request, please contact us at [email protected].
CANADA
Processing of Personal Information. You are generally not obliged to provide your personal information, but we may be unable to provide certain services to you if you refuse to disclose certain personal information.
Privacy Rights and Requests.
Consent to process your personal information. Unless otherwise allowed by the laws applicable in your province or territory of residence, we will only collect, use, or communicate your personal information with your consent (which may be express or implied). You are generally not obliged to provide your personal information, but we may be unable to provide certain services to you if you refuse to disclose certain personal information.
Right to access and correct your information. You have the right to access the personal information we hold about you and correct or amend your information as appropriate. If you have unresolved concerns regarding our handling of your personal information, you have the right to complain to the relevant data protection authority.
Quebec residents
Right of Data Portability. The right to receive your personal information in a structured, commonly-used, and machine-readable format and to request that we transmit your personal information to another organization.
Right to De-indexation. The right to request, in certain circumstances, that we cease disseminating your personal information or to de-index any hyperlink that allows access to your personal information by technological means, if such dissemination contravenes applicable law or a court.
To submit a request, please contact us at [email protected].
BRAZIL
Legal Basis for Processing. We may rely on consent and/or another valid legal basis to process your personal information. Such legal bases may include: the legitimate interest of the controller or third parties; for compliance with a legal or regulatory obligation by the data controller; for the execution of a contract; for regular exercise of rights in court, administrative or arbitration proceedings.
How to exercise your rights. MyCoachIs.app takes steps to keep your personal information accurate and up to date. If you reside in Brazil, according to the General personal information Protection Law, you have certain rights to the personal information that we have collected about you. We comply with applicable federal, state, and international privacy laws and regulations to keep your information safe. To submit a request, please contact us at [email protected].
SOUTH KOREA
MyCoachIs.app App Personal Information Items Collected
Collection of the following personal information is mandatory: full name, email address, username and password, gender, date of birth, general location information, device IDs, certain cookie and network identifiers.
Collection of the following personal information is optional, and such personal information will only be collected if you choose to provide it: photo, postal code, and Food and Activity Diary Data. If you register for an account with our service through the social login platform (e.g., Facebook or Apple), personal information may include the username and email address you use for such account, and a token.
Access Requests
MyCoachIs.app App takes steps to keep your personal information accurate and up to date. If you reside in South Korea, you may request access to, and modification, opposition and deletion of the personal information that we have collected about you. To access your personal information, please contact us via [email protected]. Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.
Data Retention and Destruction
We keep personal information of residents of Korea for as long as necessary in order to provide you the service. Personal information of residents of Korea may be retained for the period of time mandated by law:
Records regarding contracts or the cancellation of contracts, and records on payment and provision of goods:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Records on customer complaints or dispute resolution:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Communications confirmation data:
Reason for retention: Communications Privacy Protection Act
Records on electronic financial transactions:
Reason for retention: Electronic Financial Transaction Act
Method and Procedure for the Destruction of personal information
MyCoachIs.app App retains your personal information (i) for as long as you maintain an account or as needed to provide you the Services and/or (ii) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal information is destroyed when it is no longer necessary for these purposes. Personal information stored in electronic form is deleted using technology designed to prevent the recovery of the personal information.
Provision of Data to Third Parties
MyCoachIs.app App solely entrusts personal information to service providers of MyCoachIs.app App as defined under applicable Korean law.
Changes to this Privacy Policy
As provided in this Privacy Policy, it might be necessary to change this Privacy Policy from time to time.
Transfer of personal information to companies overseas.
Personal information of residents of Korea is processed in the United States by MyCoachIs.app.
How to Contact Us
If you have any questions about how we handle your personal information, please contact us through [email protected]